Work orders that match how crews actually work.
Recurring schedules for the things you do every month. Daily groupings that bundle service requests into a tomorrow-morning run. Checklist-driven drafts so nobody starts from a blank page.
Work orders, inspections, and asset records — built specifically for municipal water, sewer, and storm crews. Without the consultants, the procurement, or the six-figure price tag.
If your utility is too small for an enterprise CMMS but too big for a spreadsheet, you've probably tried both. The spreadsheet gets out of sync within a month. The enterprise quotes start at six figures, take a year to deploy, and require a GIS team you don't have.
That's the gap CityWater fills. It's a modern, opinionated work-management tool that already knows what a hydrant flush is, what a PACP code means, and what a maintenance district is — without making you configure any of it.
Fig. 01 — A supervisor's view of today: open work, by area, with the KPIs utilities actually report up.
Recurring schedules for the things you do every month. Daily groupings that bundle service requests into a tomorrow-morning run. Checklist-driven drafts so nobody starts from a blank page.
PACP for sewer CCTV, hydrant flow tests, valve exercising — preloaded, not something you build out of a generic form-builder.
Maintenance districts, water/sewer/storm systems, open work, and active requests — all visible at once, color-coded by area.
Daily KPIs, by-area workload, pass/fail trends, and a daily-WO view that turns yesterday's service requests into tomorrow's plan.
Email me your top procedures — work types, inspection forms, anything specific to how your department operates. I'll set up your tenant to match: your workflows, your forms, your service areas, your reporting cadences. We refine together as you use it.
This is white-glove setup, not enterprise consulting. No statement of work, no implementation phases, no Gantt chart. We figure out what you need in conversation, and adjust as you use it.
If you run public works for a town between 5,000 and 50,000 people and Excel is starting to crack under the load, this is for you.
If you've got a six-figure CMMS deployment with a dedicated GIS team to run it, you're not the target — and that's fine.
A few things to know up front: data may be migrated or reset before general availability, you'll find rough edges, and there's no support contract — just a real human reading every email. If you run a utility and want to help shape what this becomes, that's exactly who I'm looking for.
The demo is a populated tenant with twelve months of synthetic activity. Click around for as long as you like.